Skip to content

Hardware & compatibility

Exactly what it runs on

No “works with any device”. Here is the supported hardware, the network it needs and what a pro shop typically ends up with — published so procurement can check it before a conversation rather than after one.

Compatibility matrix

Supported devices

Where a row says a family rather than a single model, that is because support follows Stripe Terminal's device list rather than a hardware catalogue we maintain separately.

Device, Supported, Notes
DeviceSupportedNotes
Card readerStripe Terminal readers — WisePOS and compatible modelsPairs in Settings → Payments. Tap, chip and swipe.
Card without a readerKeyed entry; pay-by-QR on the customer's phoneFor phone orders, invoiced outings and reader downtime.
Register computerDesktop, laptop or tablet running a current browserChrome, Safari and Edge are the tested browsers.
Customer-facing displayA second screen on the register deviceShows the cart and takes the tip decision.
Receipt / kitchen printerNetworked Star WebPRNT printersPrints silently — the right choice for a kitchen ticket.
Printer (alternative)Any installed system printerWorks, but opens a print dialog on each ticket.
Barcode scannerUSB or Bluetooth scanners in keyboard modeIn-store Code 128 labels can be generated for items with no barcode.
Kitchen displayAny browser on a screen in the back of houseAn alternative to printing tickets.
Clubhouse TV boardAny browser on a TV or media stickDrives the live tournament leaderboard.
Staff phonesiOS and AndroidSchedules, announcements and league scorecards.

Compatibility above reflects the production configuration as of August 2026. Card-reader support tracks Stripe Terminal; check Stripe’s current device list for models released after that date, or ask us and we will confirm against your shortlist.

What a pro shop usually ends up with

A typical single-counter configuration. Multi-counter, grill-room and starter-hut setups add to this rather than changing it.

At the counter
One register device, one card reader, a second screen facing the golfer, and a receipt printer.
Back of house
Either a kitchen display on a screen, or a networked Star printer producing tickets.
The starter
A tablet on the tee sheet for check-in — usually the cheapest device on the list and the one that saves the most walking.
The grill room
A TV running the leaderboard board on league nights.

Network requirements

Aced is a web application: it needs a reliable internet connection and a local network the reader and any networked printer share with the register device. Card payments require connectivity — there is no offline card path — so a course with genuinely unreliable internet should treat the connection itself as part of the project.

What stays in the quote

Reader quantities, who owns the hardware, replacement and repair terms, shipping and any bundled setup are commercial terms and belong in your written proposal. Publishing them as a public list would make them look fixed when they are not.

Fulfilment

How hardware actually arrives

  1. 1

    Scoped

    During discovery we count counters, screens, printers and readers against how the shop actually works, not against a package.

  2. 2

    Ordered

    Hardware is ordered as part of implementation so it arrives before configuration rather than after go-live.

  3. 3

    Paired & tested

    Readers pair in Settings, printers are addressed on your network, and staff take a test payment before anything is live.

  4. 4

    Supported

    If a reader fails, replacement is handled under the terms written into your proposal — the process is agreed before you need it.

Hardware questions

Which card readers work?

Stripe Terminal readers — the WisePOS family and compatible models — which pair from Settings → Payments and accept tap, chip and swipe. Because payments run on Stripe Terminal rather than proprietary hardware, reader support follows Stripe's supported device list rather than an Aced-only list.

Can I take a card without a reader?

Yes. Keyed entry works from the register, and a pay-by-QR link lets the golfer complete payment on their own phone. Both are useful for phone orders, outings invoiced afterwards and the day a reader is out of action.

What computer do I need?

A modern browser on a desktop, laptop or tablet. Aced is a web application rather than an installed till, so most courses run it on hardware they already own and add readers.

Do receipt and kitchen printers work?

Networked Star WebPRNT printers work best and print silently, which is what you want for a kitchen ticket. An installed system printer also works, but opens a print dialog each time — usable at a counter, not in a grill.

How is hardware bought and replaced?

That is part of your proposal rather than a public price list. What is public is the compatibility above and what your setup requires; quantities, ownership, replacement and shipping terms are written into the quote so both sides can see them before anything is signed.

Send us your shortlist

If you already have readers, printers or tablets, tell us the models and we will confirm what carries over before you buy anything.